Help and contact
Contact
Write to contact@metalary.app. Include your phone model and the app version (Workshop tab, Settings, About).
Restore a purchase
On a new device or after reinstalling, sign in with the same Apple or Google account used for the purchase, then in the Workshop tab, tap Settings, Restore purchases. The button is also on the Metalary Pro screen.
Cancel a subscription
You cancel in the store settings, at least 24 hours before the end of the current period. Uninstalling the app does not cancel the subscription.
- iPhone: Settings, your name, Subscriptions, Metalary, Cancel Subscription. Apple Support: cancel a subscription
- Android: Google Play, your profile, Payments & subscriptions, Subscriptions, Metalary, Cancel. Google Play Help: cancel a subscription
Back up and transfer your data
Your data stays on your phone: remember to back it up.
- In the Workshop tab, tap Backup, then Share backup or To a folder. The app creates a
.metalary.jsonfile containing your jobs, calculations, welds, photos, welders and qualifications. - Keep this file somewhere safe (cloud, computer, email to yourself).
- On the new device, open Workshop, Backup, Restore, then pick the file. Restoring replaces all data in the app.
Report a calculation error
Write to contact@metalary.app with: the tool name, the values entered, the result shown, the expected result and its source (standard, table, hand calculation). A screenshot or the calculation PDF helps. We fix it and cite the source in the app.